Wednesday, June 10, 2015

RinggitPlus.com Gift: For OCBC Credit Card - Huawei Mediapad Tablet with 1 year Malay Mail Online Subscription


Headache process:


Application procedures


My application was on 19th March 2015


The agent called me about 2-3 times and referred to me as another person. 
How could they simply mix the information up?


Still satisfied with the answer since it seemed to be personalized instead of a generic answer.


Steps to claim the free gift.




So far... It's still acceptable on the progress...

There's still a response to my email.


Called them again but the answer was vague and unconvincing.


The response was getting more generic.


The response was getting more and more generic.
I was going to lose my cool and they addressed my name wrongly.


I had lost my patience with all the nonsense reasons given to me and I was still not getting my tablet.


 Once again, they replied my email with the similar generic answer!



I called RinggitPlus at +603-7890 0808 again this afternoon, 10th June 2015 after another week from the last email.

The person told me that the tablet was sent to me on 15th May 2015.

I told him that I did not receive it.

He asked me to wait while he checking with the management team.

Later, he told me there was a delays in delivery.

He was the first person to tell me that I could go to their office to pick it up by myself.

In those email conversations and calls that I had made previously, no one told me that I could go and get it from their office.

He said I could go to their office to pick it up anytime.

(If they have already had the stock, why don't they send out by courier? Is it so difficult to do so? Some more I had been waiting for so long. Their staff did a mistake initially by keying my information wrongly and caused a longer delay but they still did not give priority to send to me first. My friend who applied later had already received her tablet last week.)

I planned to go to their office after work today around 6.00 pm but my receptionist called me to go down and pick up my stuff at around 3.00 pm just now.

I thought what was that since I did not purchase anything recently nor expect anything to be sent to me.

To my surprise, I opened the courier plastic bag and saw the Huawei Mediapad Tablet in it.

Finally, I got my tablet after such a long and headache process...


Un - boxed Gr8 Huawei Mediapad Tablet




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